Posted Mar 19, 2020 Updated June 2, 2020
A huge THANK YOU to all essential service workers.
Store hours remain reduced to 7am to 9pm daily.
We are using the additional closing hours for deep cleaning for everyone's health and safety and replenishing our shelves for your needs.
We continue to adjust our policies in line with the recommendations of the Federal and BC Governments to protect our staff and customers to the best of our ability. Our policies will change, if needed, as the situation unfolds and whenever new information is available.
We strongly discourage stock piling or hoarding.
Some shortages and delayed deliveries are affecting our inventory stock levels and we may set and remove limits as needed to ensure as much as possible that stock is available for everyone. It is easier on the supply chain if people gradually build up household supplies instead of making large scale purchases all at once. To do this, you can add a few extra items to your grocery cart every time you shop.
Please note the bulk food department and water machines remain closed until further notice.
What we are doing:
- Increased cleaning protocols with a focus on touch points.
- Limited quantities on some items to ensure availability for everyone.
- Working with staff to restock shelves to keep up with demand.
- Installed plexiglass guards on tills.
What YOU can do:
- Stay home if you are sick or have recently returned from travelling. Ask others to shop for you.
- Please have only one family member do the shopping to limit amount of people in the store. Leave kids at home if possible.
- Wash your hands or use hand sanitizer before entering the store.
- Practice physical distancing – be respectful of each others' personal space, remaining two meters apart.
- Wear a mask if you want. Masks are not mandatory at this time.
- Shop for a week's worth of groceries at a time, but be mindful of quantities and needs – do not hoard goods.
- Keep your reusable bags at home for now.
- Be respectful on social media – as a community, we need to be supportive of each other.
Need Help with Grocery Shopping & Delivery?
Seniors or immunocompromised are urged to contact the Sooke Volunteer Society at 250.642.6364. They have volunteers helping with grocery orders and delivery. You can call also visit bc211.ca or call 211 for assistance.
Please be mindful of others and our staff during these trying times. Thank you for your understanding, patience and support.